Microsoft Partner, Leapwork Partner, Claude Partner Network

Programme Assurance
for Dynamics 365AI ERP

ERPWorks delivers Independent Programme Assurance, Rapid Deployments and Automated Testing Solutions for ERP & CRM platforms — to organisations across the UK, Europe and Africa. Our specialist teams are co-located in the UK, Poland and South Africa.

Contact ERPWorks View Our Services
Independent Programme Assurance Delivery & Consulting Automated Testing Dynamics 365 Finance Supply Chain & Commerce AI Governance Leapwork & Xplus Risk Scoring Regression Testing Business Readiness Independent Programme Assurance Delivery & Consulting Automated Testing Dynamics 365 Finance Supply Chain & Commerce AI Governance Leapwork & Xplus Risk Scoring Regression Testing Business Readiness
What We Do

Independent oversight,
hands-on delivery

ERPWorks deliver Independent Programme Assurance, Rapid Deployments and Automated Testing Solutions for ERP & CRM Platforms, to organisations across UK, Europe and Africa.

ASSURANCE
🛡️
Independent Programme Assurance
A structured, objective review and oversight function that is independent of the delivery team — giving stakeholders confidence that the ERP programme is on track, well-governed, aligned to strategic objectives and likely to achieve its intended business outcomes.
CONSULTING
🧩
Delivery & Consulting
Project Leads, Solution Architects, Technical Architects, Test Leads, Data Leads and Security Leads embedded into your project team, driving pace, delivery and successful outcomes for AI ERP projects.
TESTING
⚙️
Automated Testing
An application-agnostic testing team leveraging leading platforms — Leapwork and Xplus — to deliver robust, scalable solutions and reduce reliance on external support for future update cycles.
ERPWorks — risk scoring v1.0
$ew assess --client acme-corp --scope d365-fsc-programme
Reviewing governance, design, data, integrations...
Reviewing testing, cutover and business readiness...
→AI Governance
✓ PASS — Agent behaviour boundaries documented
⚠ WARN — Validation of AI outputs incomplete
→Platform Risk
✓ PASS — Dual-write synchronisation reviewed
✗ FAIL — LCS change control gap identified
Risk score: Amber · Findings: 1 critical, 2 medium
Delivering to steering group...
AI Governance for ERP

AI is no longer optional in Dynamics 365 AI ERP

MS Dynamics 365 AI ERP includes enterprise-grade AI by default, spanning conversational Copilot, predictive ML, autonomous agents and extensible Power Platform AI. The question is no longer "Do we use AI?" but "How do we govern, test and operationalise it safely?"

🛡️

Governance Must Cover

Agent behaviour, data boundaries, and validation of AI outputs — assessed as part of every programme review.

✅

Testing Must Include

AI decision consistency, false-positive management, and auditability — built into our automated testing approach.

🔍

Quality Embedded

AI-powered quality analysis of programme documentation at scale — with human validation, developed in association with Veratem.

📋

Evidence-Based Insight

Clear, forward-looking insights that help executives identify risks early — before they impact delivery.

Services

What we
deliver

ERPWorks is a company driven by helping our customers and their partners succeed — whether that's Independent Programme Assurance, Dynamics 365 AI ERP consulting, or Automated Testing services.

Assurance
Independent Programme Assurance
One-off Risk Scoring activities, scheduled programme assurance reviews and embedded assurance for in-flight Dynamics 365 AI ERP programmes. Led by David Ruston, a Programme Lead, Solution Architect and MCT with deliveries for Fortnum & Mason, Nando's, Pepco and Davies Group.
  • Expert risk management
  • Objective project oversight
  • Greater stakeholder confidence
  • Steering group reporting
Consulting
Delivery & Consulting
Project Leads, Solution Architects, Technical Architects, Test Leads, Data Leads and Security Leads embedded into your project team. Led by Craig da Silva, a Senior Consultant with a background in Finance, across Professional Services, Retail, Distribution, Mining and Production.
  • Project Managers
  • Data Leads & Architects
  • Security Leads & Test Leads
  • Stream Leads (Finance, Sales, Supply Chain, WMS, Commerce, Production)
Testing
Automated Testing
Application-agnostic automated testing built on the Leapwork and Xplus platforms — consistent, scalable and reliable validation across your applications and integrations, including AI agent testing.
  • Regression testing foundations
  • Advanced testing automation
  • Continuous integration testing
  • AI agent behavioural testing
Quality
Quality Embedded
AI-powered quality analysis of programme documentation at scale, with human validation — developed in association with Veratem, culminating in review and findings sign-off by Solution Architects and Programme Leads.
  • Rapid document review at scale
  • Multi-party touchpoints
  • Suitability-for-purpose findings
  • Architect & Programme Lead sign-off
Why ERPWorks

Deep platform experience,
genuinely independent

We believe that engaging a consultancy with deep Microsoft Dynamics 365 AI ERP experience significantly enhances the quality and value of assurance — and we remain partner-agnostic throughout.

01
🎯
Platform-Specific Risk Knowledge
We understand risks generalist assurance providers often overlook — dual-write synchronisation, LCS changes, test automation (RSAT/Leapwork/Xplus), Power Platform integrations and Microsoft release cycles.
02
⚖️
Independent & Partner-Agnostic
Our IPA reports are delivered directly into the steering group. We remain independent of the delivery team and partner-agnostic at all times, so our findings serve you, not an implementation partner.
03
👥
Hands-On, Not Generalist
Our seasoned assessors are experienced ERP professionals who have delivered complex programmes hands-on — not career assurance staff without platform delivery experience.
04
🌍
Co-Located Across Three Regions
Specialist teams based in the UK, Poland and South Africa — giving genuine time-zone coverage and cost efficiency across UK, European and African engagements.
Delivery Team

The roles we
embed into your project

Our team of specialists can be embedded into your project team, driving pace, delivery and successful outcomes for AI ERP projects — helping you realise value faster.

Project Managers
Leading projects with precision to align with your strategic goals and achievable timelines.
Strategic alignment Timeline management
Data Leads
Creating opportunities for data cleansing whilst improving the integrity of the data, ensuring it is available where you need it, when you need it.
Data cleansing Data integrity
Architects
Crafting innovative solutions that integrate seamlessly with your existing systems.
Solution architecture Technical architecture
Security Leads
Protecting your systems from design through to operation. Embedded security oversight throughout the project lifecycle and beyond.
Design-to-operation security Lifecycle oversight

Also available: Test Leads, ensuring rigorous quality assurance through structured testing strategies and phases; and Stream Leads across Finance, Sales, Supply Chain, WMS, Commerce and Production, helping your workstreams run at pace.

About ERPWorks

Founded on 20+ years
crossing paths in ERP

ERPWorks was established by Craig da Silva and David Ruston, following 20+ years crossing paths in the ERP industry. Their vision was to build a team with the sole focus of delivering successful, predictable outcomes for customers.

UK
🇬🇧
David Ruston
A well-respected and experienced Programme Lead, Certified Solution Architect, Functional Consultant and MCT for Dynamics 365 AI ERP. He has led successful deliveries for global brands such as Fortnum & Mason, Nando's, Pepco and Davies Group. Based in the UK.
SOUTH AFRICA
🇿🇦
Craig da Silva
An experienced Senior Dynamics 365 AI ERP Consultant with a strong focus on Finance. He holds a degree from the University of KwaZulu-Natal and a Master's from Stellenbosch University, and began his career at PwC. Based in South Africa.
THE TEAM
🤝
10+ Years' Average Experience
Our team combines deep functional and technical expertise across diverse backgrounds and geographies, embedding seamlessly into client teams through a flexible on-site and remote delivery model — across Professional Services, Retail, Distribution, Mining and Manufacturing.
Automated Testing

How we test
functionality, integrations & AI agents

AI agents are inherently stochastic, adaptive and context-sensitive — they cannot be validated using traditional deterministic pass/fail methods. Testing must evolve, and so must the frameworks behind it.

🎲
Probabilistic Validation
A structured, enterprise-ready approach to AI testing, built on probabilistic validation rather than deterministic pass/fail methods.
Behavioural consistency Risk-based assurance
📐
Practical & Explainable
A framework designed to be both practical and explainable, enabling stakeholders to understand, trust and govern AI-driven outcomes.
Stakeholder trust Governable outcomes
🤖
Proven Across Agent Types
Proven across LLM-based agents, tool-augmented workflows and autonomous processes — including integrations, decision support and Copilot-enabled scenarios.
LLM-based agents Copilot-enabled scenarios
🧱
Regression Testing Foundations
Tailored regression frameworks that ensure core functionality remains stable and consistent across releases, reducing risk and safeguarding business-critical processes.
Release stability Business-critical processes
⚙️
Advanced Testing Automation
Scalable, enterprise-grade automation from Leapwork that delivers reliable, repeatable validation across applications, integrations and environments.
Leapwork automation Repeatable validation
🔁
Continuous Integration Testing
Automated testing embedded into your delivery pipeline, enabling early defect detection, faster feedback cycles and higher-quality releases.
Early defect detection Faster feedback cycles
1️⃣
Initial Test Suite Setup
Configure automated test suites using our recommended advanced testing platform, establishing a robust foundation for reliable regression analysis.
Platform configuration Foundation setup
2️⃣
Continuous Integration Execution
Execute automated regression tests seamlessly within your continuous integration pipeline to swiftly identify and address software regressions.
CI pipeline execution Rapid regression identification
3️⃣
Reporting and Analysis
Detailed reports and analytics to understand test outcomes, enabling informed decisions to enhance software quality continuously. Designed to transition ownership back to your team's hands.
Detailed analytics BAU ownership transition
Customer & Partner Success

European retailer,
rapid implementation

ERPWorks was excited to work with one of the fastest growing European retailers with 350+ stores to deliver the Project Manager, Test Lead, Data Lead and Security Lead roles in this rapid Dynamics 365 Finance, Supply Chain and Commerce project.

"ERPWorks, acting as the Project Management partner on the customer side, played a crucial role in keeping the project aligned, transparent and predictable."
🧑‍💼
Tomas Palyza
Solution Architect and Board Member, Xalution Group GmbH
The ERPWorks team worked closely with the customer, Microsoft and the implementation partner (Xalution) to ensure that design, build and testing took only 6 months, enabling the customer to go live on day 1 of month 7 across all business platforms.
🏬
Rapid Delivery
350+ store retailer, 6-month go-live
200+ business processes across Finance, Merchandising, Retail and Supply Chain, traced through an enhanced version of the latest Microsoft Business Process Catalogue within Azure DevOps — 300+ scenarios and 5,000+ tests planned and executed.
📈
Scope Delivered
Traceable, thorough, on-site execution support
200+
Business processes scoped
Finance, Merchandising, Retail, Supply Chain
300+
Scenarios identified
traced via Microsoft's Business Process Catalogue
5000+
Tests planned and executed
on-site scheduling and execution support
6mo
Design, build and test to go-live
350+ store European retailer rollout
Get Started

Tell us about
your requirements

ERPWorks is a company driven by helping our customers and their partners succeed. If you are looking for Independent Programme Assurance, Microsoft Dynamics 365 AI ERP Consulting or want to understand Automated Testing services, then please get in touch.

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UK: Sheerway Business Park, Folkestone · SA: Lonehill Business Estate, Johannesburg